New NeoSurf Casinos

NeoSurf Short Facts

With digital payments exponentially growing over the years, NeoSurf Card SAS expanded its presence all across Europe and developed more sophisticated products for its users. Explore some short facts about NeoSurf below:

Currencies	EUR, GBP, USD, CAD, CZK, AUD, BRL, PLN, NZD and more.
Security	Unique 10-digit code voucher
Transaction time	Instant.
Min. Transaction	£/€10 (or equivalent).
Deposit Fee	No.
Withdrawal Fee	N/A.

Advantages of NeoSurf

NeoSurf is a handy payment method available in many online casinos due to its inherent reliability and security, both for the player and the casino. Its vouchers have a unique 10-digit code and are sold in various currencies according to the country where they are distributed (the country you buy it).

Nor registration required

You can transfer your money using NeoSurf without having to open an account with them. This is a great asset for players who are more private or simply don’t want to register with any payment provider company.

Anonymous & Secure

NeoSurf allows its users to transfer money anonymously, which can make you feel more secure when online shopping. On top of that, its unique 10-digit code adds layers of protection at your account.

Instant payments

NeoSurf offers instant transaction times for its users. So you won’t have to wait for hours to get your money paid into your account; your funds will be transferred straight from your voucher to the merchant, in this case, one of the many casinos that accept NeoSurf due to its simples-as-cash concept, it has been used since its establishment by thousands of companies in a range of industries.

Disadvantages of NeoSurf

Require a NeoSurf account to withdrawal

If you are willing to withdraw your casino winnings with NeoSurf, you will have to register with them.

Not available in some countries

Although NeoSurf is available in more than 50 countries across the globe, some regions are not accepting NeoSurf as a payment method. Remember to check that before deciding to go for it.

How to get a NeoSurf Account

To get a NeoSurf account you either have to purchase at one of its retailers around the world or online. It is free to register and you only have to follow a few steps to get your account created, such as entering your email, name, phone number, amongst other information.

Once you open an account you can top it up with Visa and MasterCard, bank transfer, NeoSurf vouchers or via a merchant. On their website, you can use the map to locate the closest retailer or newsagent you can acquire your vouchers.

This account allows you the option to request withdrawals on your new casino site and it will be sent to your myNeoSurf account, which you can then send to your bank account or generate another NeoSurf cash voucher.

Just a few easy steps to get a NeoSurf account online:

1. Go to NeoSurf website.
2. Click on “Buy Online” then “Open NeoSurf Account”.
3. Fill in the required information.
4. Complete your registration.

How to Deposit at a NeoSurf Casino

To deposit funds into your new online casino account is easy and will take only a minute but before buying a NeoSurf Code (voucher), make sure your chosen casino accepts NeoSurf as a valid payment gateway. After that, go to the Cashier’s page of your casino and choose the deposit amount.

You’ll be then prompted to type the 10-digit code to activate your voucher and if you don’t use the whole balance, another code will be generated so you can use the remaining balance in the future. Make sure you don’t lose it!

Just a few easy steps to deposit at a NeoSurf Casino:

1. Go to the Cashier page on the casino.
2. Select NeoSurf as your favourite deposit method.
3. Enter the amount you would like to deposit.
4. Activate your voucher by entering the 10-digit code you received.

How to Make a Withdrawal with NeoSurf

Since this is a paper voucher that essentially represents hard cash, you can’t really use it to withdraw. In this case, you’ll have to use another method available in your online casino, which can be a bank account or an e-wallet you may have.

Safety and Security

NeoSurf is the perfect payment gateway for punters who do not want to leave a trace behind at their online casinos. It is safe to assume that a 10-digit code is inherently secure because no one can really hack a paper voucher.

The myNeoSurf account is also safe and all data transfers are made using secure and encrypted servers, with additional layers of protection by the banking providers they use. As long as you don’t lose your NeoSurf voucher and don’t share your online login info, you should be fine.

NeoSurf operates in France, Switzerland, Spain, Italy, Belgium, and Andorra in Europe while in Africa, it operates in Morocco, Congo, the Ivory Coast, Algeria, Benin, Cameroon, and Senegal.

NeoSurf Requirements

The only requirement to create an account with NeoSurf or to purchase a voucher at one of its retailer shops around the globe is to live in one of the available countries listed previously. Unfortunately, NeoSurf is not accepted everywhere. So make sure you are aware of that before choosing it as your payment method.

Can I Buy NeoSurf Vouchers Online?

Technically you can but unless you have a myNeoSurf account this is not really an option. The best way to get your hands on a voucher is to find a local retailer that sells it. You can find Neosurf cash vouchers in convenience stores, supermarkets, gas stations, newsagents, kiosks, internet cafes and more. On their website, you can find a shop finder tool to find the closest place to you in any of the 50 countries where they operate.

Some Fees to Know About

In case you make payments in a different currency, your voucher will be debited according to the current exchange rate plus an exchange fee. The exchange fee is 2% (3% for PLN). Usually, the Neosurf vouchers are free of charge, however, one year after purchasing or 6 months after the last time you use it, an inactivity fee of €2 or equivalent will be deducted from the voucher balance every month.

Customer Support

NeoSurf Customer Support is not the easiest around, to be honest. There’s a lot of information that can be found around the website FAQ page but it’s a bit hard to find a phone or email to contact. Depending on the issue you can even try their social media pages on Facebook and Twitter. In any case, these are the options you can get support:

• FAQ: Yes.
• Email: support@neosurf.com
• Phone Number: +44 203 445 5304

Additional Information About NeoSurf

NeoSurf Cards is the original product of the company when it started in 2004, making it one of the first companies to introduce pre-paid cards in France. Back then it offered limited denominations of voucher cash, which was accepted in a few shops and cafes of Paris.

With digital payments exponentially growing over the years, NeoSurf Card SAS expanded its presence all across Europe and developed more sophisticated products for its users. It also branched off to the African continent, serving a few select countries.

They are registered by the Financial Conduct Authority under the Electronic Money Regulations 2011 (reference 900677) as an e-money agent of Contis Financial Services Ltd, authorised by the UK Financial Conduct Authority as an Authorised Electronic Money Institution (number 900025) with a passport to provide services across the European Economic Area.

NeoSurf FAQs

1. How to make a deposit in a NeoSurf casino?

To deposit at a NeoSurf casino, you’ll have to make sure your favourite online casino concepts NeoSurf as a payment provider. That done, just go to the Cashier page on the casino, select NeoSurf as your deposit method and enter the required information to complete your transaction.

2. How to make a NeoSurf withdrawal from your player account?

Since NeoSurf is a prepaid voucher, you’ll have to register an account with it to withdraw your casino winnings. You can get your money back to your bank account linked to your myNeoSurf account.

3. Is it safe to use NeoSurf in an online casino?

Yes! NeoSurf sends a 10-digit code to its customers every transaction is made. You’ll have to use it every time you deposit funds into your online casino account.

4. Are there fees for using NeoSurf?

In case you make payments in a different currency, your voucher will be debited according to the current exchange rate plus an exchange fee. The exchange fee is 2% (3% for the currency ZLOTY). Usually, the Neosurf vouchers are free of charge, however, one year after purchasing or 6 months after the last time you use it, an inactivity fee of €2 or equivalent will be deducted from the voucher balance every month.

5. What are the best alternatives to NeoSurf?

If you want to explore some other options, we strongly recommend you to have a look at PaySafeCard, a well-known prepaid voucher.