Dove Casino

The Dove Casino is a new casino site that has a minimal design that resonates with me. As soon as I signed up, I was hooked by the lobby, which features 3,700+ games and a wide range of bonuses. However, I have some concerns, which I’ll address in this review while remaining objective.

Dove Casino in a Nutshell – 3,700+ Games With Ample Variety

The first thing I noticed was its vast gaming lobby. If you like a diversified collection, Dove Casino will not disappoint. In addition to the regular slots, tables, and live casino games, I found quite a number of bingo, Slingo, scratchcards, and instant games.

The lobby has separate sections for slots, bingo, and other casino games. The search function is handy for finding specific games, especially instant games like Crash and Scratchcards. However, I’d like more specific categories so that all games are accessible without using the search. The addition of filters will take it home for me.

I like Dove Casino’s user interface because of its simple design and responsive features on both desktop and mobile. The “My Account” section has everything you need, including the cashier section, responsible gambling tools, verification options, and more. Some links and buttons may appear repetitive, but they’re only there for convenience.

Why Rely on Our Dove Casino Review?

At NewCasinos, we analyse each casino using our expert knowledge of online gambling in the UK. We understand players’ needs in terms of gaming and security, which is reflected in our thorough rating system. Above all else, our reviews are based on facts and personal experiences, so you’ll find our unbiased opinions here.

Safety Reviewed – Is Dove Casino Legit?

Yes, from my experience at Dove Casino, I can confirm that it’s legit and safe for online gamblers in the UK. If you’re trying to find a site that cares about your safety and privacy, I’ll recommend Dove Casino for these four reasons below:

• Jumpman Gaming Limited operates the site under a license and regulations from the Gambling Commission (UKGC). When I clicked on the UKGC logo at the footer, I got information about their current legal status under account no. 39175.
• The first thing I saw when I visited the site was the padlock icon beside the URL. This tells me the site is SSL encrypted, so your personal data and login credentials are well protected.
• On the deposit screen, I saw the PCI-DSS icon. It’s a security protocol for card transactions that ensures the proper encryption of your banking details. In simpler words, nobody can know your card details except you.
• KYC verification is mandatory at Dove Casino before your first withdrawal. If it seems complicated, know it’s only done to protect your account from fraud.

Is Dove Casino Committed to Responsible Gambling?

Yes, it didn’t take me long to realise that, as I found direct links to Be Gamble Aware and GamStop in the website’s footer. I also saw the “Set Deposit Limits” option right at the bottom of the cashier page, which is hard to miss. If you’re unsure about your limits, you can always adjust them by contacting customer support. RG tools on the site are:

• Reality Check
• Deposit Limit (Daily/Weekly/Monthly)
• Take a Break (24 hours/one week/one month/up to six weeks)
• Self-Exclusion

I also found a self-assessment test at the top of the responsible gambling page. The questions are set so that if you respond yes to several of them, you can be sure whether you need help. If you do, you’ll also find links to the support organisations below the test.

The first organisation Dove Casino recommends is GamCare, one of the UK’s top charities for problem gambling. I also found links to Gamblers Anonymous and Gambling Therapy. If you’re a parent worried about your kids accessing online gambling sites or apps, you’ll see links to Net Nanny and GamCare’s blocking software at the bottom of the responsible gambling page.

What are the Pros and Cons of Dove Casino?

While testing the site, I found a couple of significant pros and cons you should consider before signing up. These are:

Top Pros

The gaming lobby at Dove Casino is my favourite so far. If you’re a fan of big lobbies with variety, you can enjoy 3,700+ games, including 70+ bingo and Slingo games. On top of that, there are numerous ongoing bonuses and tournaments offering cash prizes and free spins.

Top Cons

Though the help centre provides a link to live chat support, it only takes you to a contact form that generates a support ticket. The banking section has a big downside: You must pay £2.50 for every withdrawal you make using cards, e-wallets, or other methods.

Summary of the Bonuses from Dove Casino

When I entered the site, I was greeted by a slider showing all the casino promotions and tournaments. I was excited by the wide variety, including free spins, deposit matches, and more. You can claim bonuses directly from this slider on the homepage or the “Promotions” page.

The Trophy Rewards promotion and the prizes attached to it are unique. You’ll collect these automatically as you play and get prizes for each level you unlock.

I like to read the entire document before accepting any terms anywhere. I was pleased that every bonus card had a “Read More” button to easily access the T&Cs. The operator covered every detail here, leaving no room for confusion.

1st Deposit Bonus

You can claim a 100% match of up to £100 and 50 free spins as a UK player. You don’t need a Dove Casino bonus code; you can claim it straight from the welcome bonus page. I’ve listed the bonus details below:

• Minimum Deposit: £10
• Eligible Game for Free Spins: Big Bass Bonanza by Pragmatic Play
• Max Bonus Conversion: Equal to lifetime deposits up to £250
• Wagering Requirements: 65x

Dove Casino Free Spins

This is the best part of the platform. If you’re a fan of free spins, you can claim four of these bonuses on the site. These are:

• Rewards Reel: You can spin this in-house wheel game twice daily for free. The prizes are mostly free spins, but there are also some fruit symbols that you can collect to win bigger free spin offers.
• Trophies Reward: You can collect trophies as you play at Dove Casino; every 5 trophies increases your level. You can win up to 500 free spins on Tree of Riches & Master Joker. Here’s the breakdown:

• PRO Free Spins: Deposit a minimum of £20 with the promo code “PRO” and win 50–500 free spins on slots like Starburst, Irish Pot Luck, Fluffy Favourites, and Chilli Heat.
• Happy Hours: Play between 3pm and 7pm every Wednesday, and you can claim the weekly free spins offer. You must deposit the same week to get 10+ free spins on Hot to Burn.

Other Dove Casino Bonuses

In addition to free spins, I found two other exciting promos on the site. One of them even offers a physical bonus. Let’s check these out.

• 200 Club: When you collect 200 trophies, the operator will reward you with a free Amazon voucher worth £10.
• Code of the Week: Once every day, you can use the code MWHEEL when you top up your Dove Casino account to make you eligible for a matchup, multipliers, and free spins worth up to 10x your deposit.

Terms and Conditions of Dove Casino evaluated

I like the amount and generosity of bonuses on the site, but the terms are stringent. I couldn’t find the validity of the rewards on any of the promotions on the site. So, there’s no way to know how fast you need to meet the wagering requirements before you claim an offer.

Regarding wagering requirements, a 65x condition applies to all cash bonuses at Dove Casino. The same applies to your winnings from free spins. This is very high, considering the industry average of 30–40x.

Dove Casino vs Mr Vegas’ Bonus: A Comparison

Over the years, I have play-tested several UKGC casinos. To help you consider promos objectively, I compared Dove Casino’s sign-up offer with a very different welcome bonus from Mr Vegas.

Mr Vegas matches your first deposit 100% up to £200 for a minimum deposit of £10. You must wager the bonus amount 35x.

The £10 minimum deposit is the only thing in common here. Mr Vegas offers double the bonus cash. If you love free spins like me, I’m sure you’d choose 50 instead of an extra £100. Also, Mr Vegas’ wagering requirement of 35x is much fairer than Dove Casino’s high 65x rollover.

Game Software at Dove Casino

Online casino games are as good as their software developers. Most slots were from Pragmatic Play, and I knew I’d have a great session with exciting features and smooth gameplay.

Since the site didn’t list available providers, I had to search to determine the number of developers working on this platform. It seems around 60 providers work behind the scenes. However, I can’t be 100% sure about that because searching every game on Google and finding the provider wasn’t feasible.

Evolution and Ezugi deserve shoutouts for powering the live casino section; more later. Below are the 10 best providers at Dove Casino:

• Pragmatic Play
• Blueprint Gaming
• Evolution Gaming
• IGT
• NetEnt
• Thunderkick
• Games Global
• iSoftBet
• NYX Gaming Group
• Pariplay

Slots and Casino Games at Dove Casino

My time at Dove Casino was excellent, and the casino games I played had a major role in that. The lobby has around 3,700 games, including slots, table games, live dealer games, bingo, Slingo, and crash games. However, there were downsides, like the lack of demo versions.

The lobby is divided into sections such as slots, jackpots, popular, bingo, etc., making navigation easy; however, it is not well organised. There is no separate section for live casino titles or instant-win games like Crash and Scratchcards, and I couldn’t find all the slots on one page.

The search function was handy when looking for games, but there were no filters to sort games by type or provider. A couple of filters would make navigation easier.

Other aspects of the lobby were great. The loading times are fast, and I found the games on the mobile casino site, too, as evidenced by the lobby updates, which include 50 fresh titles under the “New” section.

The lobby focuses on the 3,550+ slots, including favourites like Sweet Bonanza, Big Bass Splash, and Rainbow Riches. For big wins, go for the 60+ jackpot titles, such as the Irish Luck Jackpot and Heart Burst Jackpot. My favourites are Megaways slots like Buffalo King Megaways and Madame Destiny Megaways. I found 13 of these titles on the site.

How to Find & Play Dove Casino’s Best Slots

I get overwhelmed by thousands of slots on a casino site. So, I narrowed the search and found the games that pay out better in the long run. Here’s how to do it:

• RTP and Volatility: I always choose games with a 96% return or more. Even though the payouts are small, I look for low volatility slots. This gives me a better return in the long run and consistent payouts in the short run.
• Paylines and Betting Limits: I like to bet £0.10 or lower per spin/payline to prolong my gaming sessions. To ensure these bets are effective, I choose slots with more than 10 paylines and offer pay both/all ways mechanisms or Megaways reels.
• Theme and Bonuses: I love mythological slots like Gates of Olympus and Eye of Horus. I also like games with exciting bonuses and features like free spins, tumbling reels, and multipliers.

Classic Tables and Live Dealer Games at Dove Casino

Before I signed up, I saw a “Table Games” section in the lobby with around 140 games, including classic tables and live casino games. However, I was surprised to see that section disappear after I logged in. I’m unsure if it’s a bug, but the operator must find a way around this issue. For some reason, live games don’t appear in the site’s search results.

Returning to the table games section, I found a good variety of games, including all game types, including blackjack, roulette, baccarat, poker, and game shows. Dove Casino offers many variants of these games to cater to all types of players.

Popular classic titles included Low-Stakes Roulette and Casino Hold’em. I also enjoyed the live dealer list, which included Speed Blackjack, Mega Fire Blast Roulette, and Vegas Ball Bonanza.

Bingo, Slingo, and Scratchcards

I didn’t expect to find this much variety, so I was impressed by the availability of these fast-paced games. The bingo lobby had 9 games, including popular titles like Bingo Blast and Animingo.

The Slingo lobby was more exciting as it offered 60+ games. These games are perfect if you’re looking for instant winnings, like bingo, with exciting paylines and slots. Games I recommend are Slingo Piggy Bank, Slingo Xxxtreme, and Slingo Super Spin.

The 50+ scratchcards I found had different rules and features, so please check the rules before playing. I enjoyed Fishin’ Frenzy Scratchcard, The Golden Garden, and Lucky Scratch.

No Dove Casino App: Mobile Casino Experience

I tested the online gambling site on my Google Pixel 7a, and it worked perfectly with no lag, even when playing with HD graphics. Thanks to HTML5 technology, the site and its games adjust flawlessly to any screen size. The mobile site was faster than the desktop version, and the quick loading times were impressive.

If you’re a fan of casino apps, Dove Casino will disappoint you. However, I don’t think the app’s absence makes a difference. All the functionality you need is on the mobile casino. Plus, you can add it to your home screen for quick access.

Deposit and Withdrawal Methods at Dove Casino

When I went into the cashier section, I found 8 payment methods. If you’re wondering whether any of these make you ineligible for bonuses, I confirm they don’t. The same options are available on the mobile site.

I topped up my account with my Visa debit card by providing the card details and selecting the deposit amount. For subsequent deposits or withdrawals, you don’t need to repeat the process; just confirming the amount is enough.

Dove Casino processes deposits instantly, but according to the FAQ section on the site, there’s a 72-hour pending time before withdrawals are processed. There’s a £2.50 fee on all withdrawals and Pay by Mobile deposits. Check out all the banking details below:

What Documents are Required for KYC at Dove Casino?

Within 12 hours of registration, I was asked by the operator to upload three verification documents: photo ID, proof of address, and proof of payment. If you’re sceptical about providing your personal documents, I assure you that the upload portal is secure from intrusion.

The link on the notification took me to the “My Account” page. Below all my personal details and communication preference options, I found the “Verification Status” heading. The “Upload” button under “Proof of ID” took me to the secure portal to confirm my legal name, choose an ID type, and select the issuing country from the dropdown.

On the next screen, I received a QR code that took me to GBG’s verification portal. The rest of the process was straightforward: I took a photo of my ID and one of myself to submit the document. I uploaded a copy of my utility bill from the last 3 months for proof of address. I also needed proof of funds with my Visa debit card statement.

Pro tip: make sure the addresses on your ID and card statement are the same to avoid providing additional documents.

I recommend completing the KYC verification as soon as possible. The checks can take up to 48 hours. If you don’t want delays on your first withdrawal, uploading your documents right after signing up is best.

Available Customer Support Options

Either I was unlucky, or the customer support isn’t that supportive at Dove Casino. You might be disappointed if you’re looking for a quick resolution. The only available support option is the contact form attached to the operator’s email.

The site claims the live chat is available on weekdays between 9am and 4pm, but I couldn’t find it even when logging in during those hours. The live chat button gave me a form to fill out, so I did that and received automated emails telling me to wait 3 working days for a response with a ticket number.

The silver lining is that the FAQ section is extensive, and I’m sure it can answer all the commonly asked questions. So, you have nothing to worry about in case of common queries. However, for complex problems, the team takes some time to respond.

User Feedback and Reviews of Dove Casino

It’s rated “Poor” on Trustpilot, scoring 2.3 based on 10 reviews. The comments are mostly negative, with withdrawal complaints. Users Desmond Savino and Mandy Jayne Miles both said that they faced withdrawal delays and verification issues. While we consider these reviews, we give them less weight as we evaluate sites based on our personal experience.

Dove Casino Company Data

Jumpman Gaming Limited owns and operates Dove Casino. The company has been in the industry since 2009 and has more than 200 online casinos in the UK, making it one of the industry titans.

According to its UKGC licence page, the company can offer casino and bingo games on all of its sites in the UK. The company website states that it currently has a team of 35. Operating 200+ sites is a big achievement, considering the team’s small size.