DragonBet

DragonBet, “The Bookmaker of Wales”, was launched in early 2022. It is one of the first new online casino platofrms to focus on Welsh sports but it also covers more than enough for UK players. DragonBet, the family-run, independent bookmaker, is a new brand, but the company has a 5-decade history in the world of gambling in Wales as John Lovell Racing.

I tested DragonBet and wrote this review for seasoned players looking to try a new platform and novices looking to get their feet wet in online casino gaming. It covers everything you need to know about DragonBet.

DragonBet is optimised for mobile and has a handy app for the convenience of players who like to play on the go. It accommodates all types of gamblers with its low minimum and no maximum deposits and payouts. The responsive mobile app adds convenience for players on the go and the customer support is helpful and responsive.

However, DragonBet doesn’t support a wide range of payment methods. The requirement to verify your identity and location before you can access the site adds time to the registration process.

How to Register at DragonBet

The DragonBet Casino sign-up process is straightforward. It took me less than 3 minutes to complete the steps below.

1. I input my email address and created a password.
2. I chose my gender and input my name, date of birth, phone number, address, and currency.

After submitting my details, DragonBet immediately suspended my account. Only after contacting customer support did I understand that I had to complete the KYC process first, which involved providing my ID and address verification documents.

DragonBet Bonuses and Promotions

I was surprised to learn that DragonBet isn’t big on casino bonuses and promotions. It doesn’t even have a Promotions tab or page. It’s surprising because most new online casinos and sportsbooks offer generous sign-up bonuses.

DragonBet Welcome Bonuses

DragonBet doesn’t have any form of a welcome bonus at the time of writing. All the bonuses it offers are for both new and existing players.

DragonBet New Slots Club

The New Slots Club promotion is available for new and existing DragonBet customers. To participate, wager £250 or more on selected slots between Monday and Sunday and receive 50 free spins worth £5.

I found the selected slots under the Slots Club tab on DragonBet. I wagered around €£00 in the first week and was awarded the free spins the following Monday at around noon. The free spins can only be used in certain games and have a 48-hour expiration period.

The free spins have no wagering requirements. Any winnings from them are awarded as cash in your real money wallet, so you can withdraw them at any time.

DragonBet Drops & Wins Promotion

Players have the chance to win a share of a whopping £2,000,000 in prizes every month. You only need to load a participating game, opt-in, and make qualifying bets. If you prefer live games, you can play the live version of the promotion, the Drops and Wins Live Casino.

The promotion allows players to enjoy their favourite games and gives them a chance to win the valuable daily prize drops.

DragonBet Double the Odds on One Winner

The Double the Odds on One Winner promotion applies only to bets placed on Ireland and UK Horse racing. It only applies to Lucky 15, Lucky 31, and Lucky 63 bets. If all selections in your Lucky 15, Lucky 31, or Lucky 63 bet win, you will receive the following bonuses on top of your winnings.

• Lucky 15: 10%
• Lucky 31: 15%
• Lucky 63: 20%

If only one of your selections wins in any of the bets, the winning leg will be settled at double the original odds. And if you bet on both the win and the place, the bonus only applies to the win part. The place part is not eligible for the bonus.

Loyalty Bonuses

Unfortunately, DragonBet doesn’t have a loyalty or VIP program, nor do they offer loyalty bonuses.

Bonus Wagering Requirements

There are no wagering requirements at DragonBet Casino. You can withdraw the money you win through your bonus money or free spins without having to wager through it a certain number of times.

Usability of DragonBet

I found DragonBet’s user interface quite aesthetically appealing. It features a nice blend of black, grey, white, and red that blends seamlessly to highlight different sections of the website. The colour palette reduces eye strain during extended gaming sessions. The layout is straightforward and has minimum distractions.

When I first landed on the homepage, it was crystal clear that the DragonBet platform is designed to suit the needs of sports bettors, but it suits those of casino players just as well.

Everything is where you expect it to be, from the games below the resource carousel in different tabs to the responsible gambling tools and other useful links at the bottom of the page. It is easy to find the games you want through the tabs or the search bar. I could even filter by software providers.

I was delighted to find out I could play the games in demo mode and I had no trouble depositing or withdrawing funds. The only issue I came across was the hiccup during signup. And when I reached out to customer support, they replied promptly with a helpful response.

Online Casino Games and Software Providers at DragonBet Casino

DragonBet online casino doesn’t work with as many software providers as other more prominent platforms, so its collection of casino games is limited. However, the few reputable software providers it partners with, such as NetEnt, Pragmatic Play, and Inspired, allow it to offer a high-quality game selection that comprises the following.

DragonBet Slots

DragonBet hosts a wide range of top-rated slots ranging from old-school to modern titles. They have good themes, excellent sound designs, cutting-edge graphics, great reward systems, and features like multipliers, wilds, and bonus spins.

Some slots you can play on DragonBet Casino include Sun of Egypt 3, Pimped, 5 Lions Gold, 5 Lions Megaways, Sun of Egypt, and Beast Mode.

Casino Table Games

DragonBet offers 5 table games at the time of writing: 2 roulette and 3 blackjack variations. They include Multihand Blackjack, Roulette, American Blackjack, Blackjack 300 Carat and European Roulette 300 Carat. I look forward to seeing DragonBet adding more table games as time goes by.

DragonBet Live Casino

If you love live dealer games, DragonBet will keep you busy and entertained with its excellent selection of live casino games. It offers some of the most popular live dealer games, such as Sweet Bonanza, Baccarat, Blackjack 39 – Ruby, Roulette 1 – Azure, Mega Roulette, and many more.

The live casino gaming experience is quite immersive and I felt like I was in a land-based casino. The game dynamics were immersive, and I could interact with other casino members and the dealers.

DragonBet Sports Betting

From the layout and features, it is easy to tell that DragonBet was first a sports betting platform before it was an online casino. It has an extensive selection of options, ranging from popular games like rugby, football, and horse racing to less popular games like Gaelic hurling, greyhound racing, and darts. It provides a comprehensive sports betting experience.

DragonBet was created for Welsh gamblers, so it covers all Welsh sports and offers great odds for Welsh gamblers. But its offering is not limited to Welsh gamblers as it has excellent events and betting opportunities on national and internal leagues.

Apart from traditional sports betting, DragonBet also offers live betting, to allow you to place bets as the action unfolds. It has a live streaming feature to allow punters to watch their favourite matches in real time without leaving their homes.

DragonBet on Mobile

I love to play on the go, so I was delighted to find out that DragonBet is optimised for mobile. The DragonBet Mobile Casino has a responsive site that I could open on my iPhone and iPad and enjoy the high-quality experience of playing on a desktop device.

DragonBet Mobile App

DragonBet offers an Android and iOS app for players who love to play on the go. You can download it directly from the site or the App Store for iOS devices and Play Store for Android devices.

The DragonBet app offers a faster, smoother, and better overall experience. It is intuitive, so it’s easy to find the games, bonuses, and other features, and has good security, so your transactions are safe and secure. The games can take some time to load when you play them for the first time, but they open quickly in subsequent tries.

DragonBet Payment Methods

DragonBet supports only a few casino payment methods, namely Mastercard Debit, Visa Debit, Maestro, bank transfer, and check, but they are enough for the needs UK players.

I deposited money through Mastercard and it reflected almost immediately. But withdrawing took me 2 business days.

DragonBet Withdrawal Times

Withdrawal times vary depending on the payment method used. If you withdraw to a debit card, it can take 2.5 days due to lengthy banking procedures.

DragonBet Customer Service

I’ve got to hand it to the DragonBet customer service. They don’t offer phone support and live chat, but their email response is just as fast.

When signing up, DragonBet suspended my account and I didn’t know why. The FAQs section couldn’t answer me, so I emailed customer support. I was sure it would take hours, if not days, to get a response. But in less than 3 minutes, I got a detailed and helpful response.

DragonBet Security and Trustworthiness

DragonBet was launched in 2022 and built on the foundation of John Lovell Racing, a company with over 50 years of experience in the Wales gambling industry. That means its owners have a wealth of expertise and experience, hence their high-quality gaming experience.

The platform is licensed and regulated by the Gambling Commission (licence number 50122). This means it adheres to a high level of data safety and fair online gambling practices, so you can feel safe and secure when playing at the casino.

For example, it employs the latest SSL encryption protocol to protect users’ personal and financial information and uses RNG systems to ensure gaming outcomes are random and unbiased.

The platform keeps its players safe by promoting safer gambling practices and prominently displaying its responsible gaming tools at the carousel at the top of the site to raise awareness.

Some of the responsible gambling tools they offer include:

• Self-exclusion: You can lock yourself out of some or all DragonBet products for up to 5 years.
• Limits: You can set time, deposit, and loss limits to manage your time and budget to prevent gambling excessively.

As part of anti-money laundering procedures, DragonBet must verify the identity and address of all new players. I had to provide ID and address verification documents, and was verified in about 2 days.

DragonBet Restricted Countries and Territories

DragonBet isn’t accessible from all countries and territories. If you are outside the United Kingdom, you can’t access DragonBet casino.

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