🚀 Launch Year
2021
⚖️ Licenses
United Kingdom (UKGC)
🌐 Website
🎮 Amount of Games
1300+
💰 Payment Methods
Visa Debit, Mastercard Debit, PayPal, Skrill, Neteller, Paysafecard, Pay by Mobile
⚙️ Software Providers
NetEnt, Games Global, Blueprint Gaming, Merkur, Pragmatic Play
📞 Customer Support
FAQ section, Live chat, Contact Form
🗪 Live Chat
Yes
The site is owned and operated by Jumpman Gaming Limited, a reputable operator responsible for several renowned online casinos, some of which are listed in NewCasino’s list of recommendations. Recently, Fortune Games has been making waves in the online gambling scene and has piqued my curiosity with its rapid ascent to prominence among UK casino players.
Fortune Games features an impressive collection of casino games, the majority of which are sourced from leading software studios such as Pragmatic Play and Evolution Gaming. Newly registered players are presented with an enticing welcome bonus, while loyal patrons can help themselves to a generous offering of ongoing promotions. The casino’s commitment to user security is evident through its incorporation of robust security measures and effective responsible gambling features.
While I’ve tried to cover as much as I could in this short snippet of Fortune Games Casino, you’ll have to read this review to uncover more detailed insights.
Fortune Games Pros & Cons
Just like any online casino, Fortune Games comes with its own set of strengths and weaknesses. In this overview, I’ll highlight the casino’s main pros and cons to help you determine if this platform suits your preferences and demands.
- Generous variety of ongoing promotions
- Over 1,000 games from top providers
- Dual licence (AGCC, UKGC)
- £2.50 withdrawal fee
- High wagering requirements
- No live chat
First, let me summarise the main positives I noticed while trying out the casino. Fortune Games boasts a seasoned variety of ongoing promotions that keep the excitement alive, a game library featuring over 1,000 titles from top-notch providers, and the assurance of a dual licence from the Alderney Gambling Control Commission (AGCC) and the UK Gambling Commission (UKGC).
On the flip side, drawbacks include a £2.50 withdrawal fee, high wagering requirements, and no 24/7 live chat support, all of which can cause a small dent in an otherwise enjoyable experience for some.
Fortune Games Casino – How to Register
Signing up was as easy as pie and only took me a few minutes. To register for an account at Fortune Games yourself, follow these 7 simple steps:
- Visit the official Fortune Games website
- Click on the “JOIN NOW” button on the site header when you land on the homepage
- You’ll be taken to a new screen where you’ll be presented with a three-step registration form
- In the first step, you must enter your basic information, such as your full name, email, mobile number, and date of birth and accept the T&Cs
- In the second step, enter your address
- For the third and last step of the sign-up process, you’ll be requested to choose a username and password
- Click on the “JOIN NOW” tab to end the registration process and create your Fortune Games Casino account
Fortune Games Bonuses and Promotions
After exploring the casino’s promotions section, I was beyond happy to find numerous bonuses. Below are some of the most notable bonuses and promotions currently offered by Fortune Games Casino:
Fortune Games Welcome Bonuses
Upon making an initial deposit of £20 or more, players can unlock the Fortune Games welcome bonus and earn a free spin of the ‘Mega Reel’. Prizes from the Mega Reel range from up to 500 free spins on 9 Pots of Gold to Amazon vouchers, delivered via email within 7 days.
It’s important to note that the Mega Reel won’t be accessible during a pending withdrawal and won’t be available post-withdrawal processing. The fine print includes the exclusion of the Mega Reel when depositing through the “Quick deposit” option and a 65x wagering requirement. Moreover, certain games, including Blackjack, Roulette, and progressive jackpot slots, do not contribute towards fulfilling the wagering requirement.
Win up to 1000% Bonus
New players can get their hands on a match-up bonus of up to 1000% by making an initial deposit of £10 or more and using promo code ‘FORTUNE2K’.
Fortune Fridays
After you make your initial deposit of at least £10 at the casino, you’ll join the Fortune Fridays promotion and get a chance to win up to 500 Free Spins.
Rewards Reel
The Reel Reward bonus at Fortune Games can be spun twice a day for free for a chance to win Free Spins. Collect Fruit Symbols weekly towards a bigger Free Spins prize on Chilli Heat. The first spin is available from 08:00 AM to 19:59, and the second from 20:00 to 07:59.
PRO Free Spins
Use code ‘PRO’ and deposit at least £20 to win over 50 Free Spins on top slots.
Turbo Reel
With every deposit of £100 or more, players can unlock the Turbo Reel and potentially win 50 to 500 Free Spins.
Happy Hours
Every Wednesday, from 3 PM to 7 PM, players can activate the Happy Hour bonus when they log into their account, receive a Mega Reel spin, and get to win up to 500 Free Spins.
Loyalty Bonuses
Instead of the conventional VIP programs or loyalty clubs, the Fortune Games Casino introduces a Trophies page where registered players engage in challenges to unlock various trophies. Each unlocked level grants you a Free Spin of the Mega Reel as you progress through different levels.
Accumulating these trophies propels players through various levels, unlocking more opportunities for significant rewards, including Free Spins and enticing match-up offers. For the dedicated players aiming high, reaching the 200 Club milestone comes with a bonus perk, i.e., a free Amazon voucher.
Bonus Wagering Requirements
Fortune Games presents an exciting array of bonuses, but it’s important to note the relatively high wagering requirements attached. Accepting the terms and conditions means committing to wagering 65x the bonus amount, which can be extremely hard to meet.
Usability of Fortune Games
At first glance, I was immediately struck by the sleek and modern design of Fortune Games Casino. The platform’s theme, loosely inspired by good ol’ Irish luck, adds a charming touch to the overall aesthetic. The backdrop adorned with four-leaf clovers creates an inviting ambience for players.
Furthermore, the intuitive user interface, with clearly marked sections, ensures easy access to popular games and the casino’s other features. Whether you’re a seasoned player or new to online casinos, Fortune Games provides a welcoming and enjoyable space for players to explore and indulge in their favourite games.
Online Casino Games and Software Providers at Fortune Games Casino
The casino game library at Fortune Games features 1,000+ titles and spans a diverse range of categories, including slots, jackpots, table games, bingo, live dealer games, scratch cards, keno, and video poker. This impressive selection is made possible through collaborations with reputable software providers like Play’n GO, Evolution Gaming, NetEnt, Pragmatic Play, Playtech, Games Global, and Yggdrasil, ensuring top-notch quality and gameplay.
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Fortune Games Slots
The slot section at Fortune Games features various titles ranging from classic favourites to the latest and most innovative releases. Popular titles like Chilli Heat, Big Bass Bonanza, Starburst, 9 Pots of Gold, and 9 Masks of Fire are some games you can expect to find at the casino.
Casino Table Games
With the table games at Fortune Games, players can indulge in timeless favourites like blackjack, roulette, and poker.
Fortune Games Live Casino
Fortune Games features over 40 live casino options, including titles like Lotus Speed Baccarat, Auto Roulette Live Speed 2, and Multi Bet Live Baccarat. While there isn’t a specific section dedicated to live games, you can easily identify them by the red “LIVE” icon in the table games section.
Fortune Games Bingo
Fortune Games offers a variety of bingo formats, such as 90-ball, 80-ball, 75-ball, and 30-ball in ten different rooms. The platform caters to diverse preferences with scheduled and sit’n’go games available 24/7. Players can purchase tickets at various price points, making them accessible to all.
Instant Win Games/ Scratch Cards
Fortune Games Casino has a separate section dedicated to Scratch Cards with many options. These include The Golden Grand, Diamonds Scratch, Football Scratch, Cut the Grass, and Rat Riches.
The Fortune Games Casino site is fully optimised for portable devices and offers a responsive design that adapts to various screen sizes. Whether you're accessing it from a smartphone or tablet, Fortune Games maintains the same vibrant graphics and smooth functionality as its desktop counterpart. The absence of a dedicated app doesn't hinder the mobile casino experience, as players can still enjoy their favourite games and features anytime, anywhere, directly from their mobile browsers.
Fortune Games Payment Methods
Regarding funding my Fortune Games adventure, I found a decent range of convenient and secure casino payment methods. It’s worth mentioning that the choices offered include big names like PayPal, Visa, MasterCard, Skrill, and Neteller.
I recently tried depositing money using my preferred banking method and found the process to be straightforward and hassle-free.
Payment Method | Deposit | Withdrawal | Processing Times |
---|---|---|---|
Debit Cards (Visa, Mastercard) | Min: £10 | Min: £10 | 1-5 Working days |
Skrill | Min: £10 | Min: £10 | 1-5 Working days |
Neteller | Min: £10 | Min: £10 | 1-3 Working days |
Paysafecard | Min: £10 | N/A | Instant (Deposits only) |
PayPal | Min: £10 | Min: £10 | 1-3 Working days |
Pay by Phone | Min: £10 | N/A | Instant (Deposits only) |
🌐 Languages | English |
⏲️ Availability | N/A |
support@jumpmangaming.com | |
☎️ Toll-Free Number/ Helpline | N/A |
💬 Live Chat | N/A |
⭕ Others (if applicable) | FAQs |
Fortune Games Casino features a comprehensive FAQ section that covers essential topics. However, I was slightly disappointed to find no 24/7 live chat availability, which has become a standard for many online casinos nowadays.
During testing, I filled out an online form for support, which required details like email address, username, issue type, subject, and description. While the form submission is an option, the absence of real-time live chat might be a concern for players seeking instant assistance. Alternatively, they offer email support, where they tend to respond to emails within 2 business days. That said, I would like to mention that the representatives I was linked with were knowledgeable and courteous. Overall, I’d rate the casino’s customer support 4 out of 5.
Fortune Games Security and Trustworthiness
Fortune Games Casino operates under the licensing and regulation of the United Kingdom Gambling Commission (UKGC) under account number 39175 and is also regulated by the Alderney Gambling Control Commission. Safety measures employed by the casino include state-of-the-art encryption protocols to safeguard user data.
Thankfully, Fortune Games encourages players to gamble responsibly and provides a self-assessment questionnaire and contact details for organisations like Gamcare, Gamblers Anonymous, and Gambling Therapy for those seeking help. The platform offers responsible gaming features, allowing users to set deposit limits on a daily, weekly, or monthly basis. Additionally, players can utilise the Self-Exclusion and Take a Break options for durations of up to 6 weeks.
Upon registration, players must provide details such as age, identity, and current address. The casino may request additional documentation, including proof of payment method, and reserves the right to seek certified or notarised documents for thorough account verification. In some cases, Fortune Games may request documents to conduct a source of funds and wealth check.
Fortune Games Restricted Countries and Territories
While Fortune Games caters to many countries, a certain number of nations are still barred from using the casino’s services. These restricted countries include Romania, Australia, Germany, Puerto Rico, the USA, Russia, and Hungary.
Comparing Other Casinos to Fortune Games
Once I was done exploring Fortune Games, I compared it to two other platforms as usual. After trying out Mr Vegas, Loot Casino, and Fortune Games firsthand, it’s clear that each has its distinct strengths. Mr Vegas boasts an impressive game collection exceeding 4,000 titles; however, it could do better by offering more promotions. On the other hand, Loot Casino has a larger welcome bonus, but one of its drawbacks is the lack of live chat support. When considering an overall standout, Fortune Games takes the lead in my book. Despite a withdrawal fee, Fortune Games compensates with numerous games and a constant stream of regular promotions.
Fortune Games 4.4/5 | Mr Vegas 4.5/5 | Loot Casino 4.2/5 | |
Claim Welcome Offer | |||
Bonus | Up to 500 Free Spins on 9 Pots of Gold | 100% up to £200 | Up to £6000 on 1st Three Deposits |
Top Features | |
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Payment Methods | 7+ Methods | 30+ Methods | 7+ Methods |
Banking Limits | Min deposit: 10 Min deposit: Currencies: | Min deposit: 10 Min deposit: 6000 Currencies: | Min deposit: 10 Min deposit: Currencies: |
Licenses | |||
Number of Games | 1300+ | 4,000+ | 500+ |
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Fortune Games FAQs
Here are 4 FAQs related to the Fortune Games Casino:
How can I contact customer support?
While Fortune Games lacks 24/7 live chat, you can reach customer support via a web form on the site, email support@jumpmangaming.com, or by referring to the FAQs section.
What games are available at Fortune Games?
Fortune Games boasts a diverse game library with over 1,000 titles. Categories include slots, jackpots, table games, bingo, live dealer games, scratch cards, keno, and video poker.
Can I play Fortune Games on my mobile device?
While Fortune Games does not offer a dedicated mobile app, the site is optimised for mobile devices, allowing you to enjoy your favourite games on the go.
What responsible gambling features does Fortune Games offer?
Fortune Games provides various responsible gambling tools, including deposit limits, self-exclusion options, and a reality check tool.