Kong Casino

If you’re fan of classical slots, but still want to try something new from time to time, Kong Casino is right place to be! Equipped with over 900 games from top-tier providers, this online casino is worth exploring. I tried and tested it for you, and in this review I’ll share my findings.

Editor’s View

Kong Casino instantly drew me in with its bold King Kong theme and a massive selection of over 900 games. I loved exploring its mix of popular slots and classic casino games, all backed by top-tier developers. The generous bonuses and user-friendly design make it feel like this casino is tailored for players who want both excitement and ease. It’s definitely a standout option in the crowded world of online gaming

Why Trust My Reviews

As the part of the NewCasinos team, I always ensure to conduct an extensive research while reviewing each casino. More specifically, I :

Player Safety & Security of Kong Casino

Reviewing this online casino, I was assured it hones a secure and trustworthy environment by following industry-leading practices. More precisely, Kong casino:

• Operates under a valid license from UKGC, guaranteeing compliance with strict regulatory standards for fairness and player protection.
• Ensures transparency by utilising certified Random Number Generators (RNGs), providing an unbiased gaming experience for players.
• Secures safe transactions by protecting them with advanced SSL encryption, ensuring that player information remains confidential and secure.
• Promotes responsible gambling by offering tools such as self-exclusion options and deposit limits to help players manage their gaming habits effectively.

Responsible Gambling

Kong Casino follows responsible gambling practices and provides essential tools and resources to players to manage their gambling habits effectively. All tools are displayed visibly on their site, and I had no problem finding them.

Here are some of the tools they host on their site:

• Self-Exclusion Program: Players can register for self-exclusion to temporarily or permanently restrict access to their accounts.
• Deposit Limits: Tools to set daily, weekly, or monthly deposit limits.

Pros

• This casino provides an exciting bonus offer to new players, allowing them to explore the platform and its offerings more easily.
• Kong Casino has a well-rounded games library hosting everything from classic table games to modern video slots, ensuring that both casual gamers and high rollers will find engaging options to suit their tastes.
• Impeccable customer service is worth mentioning as this casino ensures players can reach out for assistance via multiple channels, such as live chat or email, providing flexibility and convenience.

Cons

• While Kong Casino offers 24/7 live chat and email support, the lack of a direct phone line can be inconvenient for players who prefer a more personal or immediate resolution.
• With only three software providers—NetEnt, Games Global, and NYX Gaming—the game variety may not feel as diverse compared to casinos featuring a broader range of developers.

All Trusted Kong Casino Bonuses for 2025

Kong Casino offers a solid range of bonuses, providing something for both new and regular players. I had no problem claiming the bonus; everything was clear and straightforward without unnecessary steps like entering promo codes. The low minimum deposit requirement makes the bonuses accessible, which is a nice touch for casual players or those just trying out the site. However, the wagering requirements attached to most bonuses are higher than average, which could make meeting them challenging.

Welcome Bonus

Kong Casino’s welcome bonus is a great starting point for new players as it offers a 100% match bonus on the first deposit of up to £200 + 50 free spins on Big Bass Bonanza. Players need to deposit a minimum of £10 to claim the bonus, and free spins wagering is subject to a 65x wagering requirement, which is much higher than other casinos.

Ongoing Promotions and Other Bonuses

Kong Casino features several additional promotions to keep regular players engaged. These include:

• Scratch Card Bonus: A monthly promotion where players can win up to £1,000 by wagering at least £10 on scratch card games. Winners are notified via email and must claim their prize within seven days.
• Reward Reel: Players can spin the Reward Reel twice daily, with bonus winnings subject to the same 65x wagering requirements. Only players with account funds can access this feature, and the maximum bonus conversion is capped at £250.
• Trophies Rewards: This tiered loyalty system rewards players with free spins based on their progress. Players earn trophies by completing tasks, and rewards increase with each loyalty level. For example:
  • Levels 1–5: 5+ free spins
  • Levels 6–10: 10+ free spins
  • Levels 11–15: 15+ free spins
  • Levels 16+: 20+ free spins

Terms and Conditions of Kong Casino

The terms and conditions for Kong Casino were easy to find, and they were written clearly so that everyone could understand the critical areas tied to playing games on this site, such as wagering requirements, bonus restrictions, and withdrawal limits. That said, the wagering requirement of 65x for bonuses is significantly higher than the industry average of 30-40x, which is a serious drawback.

Game Providers

Kong Casino hosts games from three reputable software providers: NetEnt, Games Global, and NYX Gaming, ensuring a seamless and fun gaming experience. NetEnt powers iconic titles like Gonzo’s Quest and Starburst, while Games Global contributes classics such as Fortunium and Halloween. With a focus on slots and table games, these providers cater to a broad audience. Still, the selection might feel limited compared to competitors that partner with a wider range of developers.

Games at Kong Casino

Kong Casino offers its players over 900 casino games, including slots, video poker and traditional card and table games. Even though they have games from only three software providers, they managed to ensure diversity, which caters to a wide range of player preferences. Players can also explore a rotation of new releases, which keeps the library fresh and engaging.

The intuitive user interface makes it easy to find games by category or popularity. Games load quickly, and the mobile-optimised site ensures that over 100 titles are accessible on the go. While the mobile offering is smaller than the desktop version, it still provides a solid gaming experience with no noticeable compromises in quality or functionality.

Slots dominate the selection, with popular titles such as Starburst, Bonanza, and King Kong Fury leading the pack. At the same time, the presence of table games and video poker rounds out the offerings for players seeking variety.

Slots

Despite its moderately sized slot selection, Kong Casino effectively caters to players with diverse tastes and preferences. Popular titles include Big Bass Bonanza, Dragon’s Luck, Gold Blitz and Cash Machine. Jackpot slots are also a highlight, with fan favourites such as Kingdom of Cash, Jurassic Juniors, and Fluffy Favourites Megaways offering fixed jackpots with the potential for big wins.

Table Games

Kong Casino has a solid collection of classic tabletop games. Blackjack fans can enjoy multiple variations of this game, while baccarat players can expect a top-level experience for their high-stakes gameplay. Lastly, players who enjoy more traditional games can also try their luck playing Hold ’em Poker and roulette and see if fortune favours them.

Live Dealer Games

Playtech is responsible for selecting live games at Kong Casino. This is how players can try shows such as Adventures Beyond Wonderland, Treasure Island, and Buffalo Blitz Live, which combine entertainment with interactive elements or Mega Fire Blaze Roulette and Mega Fire Blaze Lucky Ball for those who like dynamic, special features games.

Bingo

Kong Casino provides fun and exciting bingo rooms for a break from slots and table games. Players can purchase tickets and participate in games featuring up to £5,000 jackpots. These rooms offer a social gaming environment with lively interactions and the chance to win significant prizes.

Mobile Gaming at Kong Casino

Even though it doesn’t currently have a mobile app, Kong Casino is fully optimised for mobile users. Its responsive design adjusts seamlessly to different screen sizes. Site navigation through mobile devices is intuitive, and I didn’t have any issues browsing games and viewing promotions. Games load quickly, and the platform is optimised for touchscreen use. Although no mobile-specific features like fingerprint login or exclusive bonuses are mentioned, the mobile site’s overall performance and accessibility make it a reliable choice for players who enjoy gaming on the go.

Payment Information and Options at Kong Casino

Kong Casino hosts a wide array of payment methods, catering to the preferences of different players. Deposit options include Visa, Mastercard, Paysafecard, Skrill, Neteller, PayPal, Apple Pay, and Pay By Mobile, with all deposits processed instantly. Most methods have no fees, although Pay By Mobile charges a £2.50 fee per deposit.

Withdrawals are available through Visa, Mastercard, PayPal, Skrill, Neteller, and Apple Pay, with a minimum withdrawal amount of £10 and a £2.50 fee per transaction. Withdrawals are processed within 72 hours, with additional time depending on the method, making e-wallets like Skrill and PayPal the faster options compared to card payments. Mobile payment options ensure continuity and convenience across devices by enabling seamless and safe transactions.

KYC Process at Kong Casino

Respecting UKGC rules, Kong Casino requires players to complete a KYC (Know Your Customer) verification and submit the following documents:

• Proof of ID (either an ID or a passport)
• A recent utility bill

Sometimes, additional documents might be required. It took me two days for the process to be completed and verified, which is standard

Customer Support at Kong Casino

I can confidently say Kong Casino goes above and beyond to provide an accessible and reliable customer experience. Players can contact support through multiple channels, including a detailed FAQ section, an online contact form, email support, and live chat. Response times are generally quick, making it a preferred choice for many players. I was disappointed to see there’s no phone support as it is my preferred way of communicating. However, I can say that I got the impression that overall customer support system is designed to be accessible, efficient, and player-focused, ensuring help is always within reach.

User Feedback and Assessment of Kong Casino

Kong Casino’s user reviews are both positive and negative. Despite prolonged withdrawal time, positive highlights include fast and successful withdrawals and sizeable winnings. This is how users Raja S. and Jack shared that their withdrawals were processed within 24 hours, and they enjoyed the various games offered. Mobile usability also received occasional praise, making the platform accessible and user-friendly across devices.

On the flip side, complaints dominate the reviews, with many players frustrated by delayed or rejected withdrawals. Users like Neil Humpleby and Chloe criticized issues such as unwanted bonuses, false advertising, and lack of responsiveness from customer support. Verification problems were a recurring theme, with several players, including Hannah and Rachel Taylor, expressing difficulties in getting documents approved, leading to stalled withdrawals.

Company Information

Kong Casino, launched in 2018, is owned and operated by Jumpman Gaming Limited, active since 2009 and known for managing numerous online casinos and bingo sites. Licensed and regulated by both the UK Gambling Commission (UKGC) Kong Casino adheres to strict industry standards for player safety and fair gaming.