🚀 Launch Year
2023
🌐 Website
🎮 Amount of Games
5000+
⚙️ Software Providers
Thunderkick, Games Global, Just for the Win, Hacksaw Gaming, Big Time Gaming
📞 Customer Support
24/7, Email, Live chat
📧 Support Email
support@prontobet.com
🗪 Live Chat
Yes
After diving deep into all this new online casino has to offer, I have drafted this ProntoBet review. From its promotions and usability to its payment methods, customer service, and trustworthiness, I have covered every aspect of the casino. Therefore, if you want to know more, and I am sure you do, keep reading to learn whether this casino is the right platform for you.
Pros & Cons of ProntoBet
Below I have listed some of ProntoBet’s pros and cons:
- 2000+ Games From Top Providers
- 24/7 Live Chat Support
- Intuitive Navigation Layout
- Accepts 10+ Payment Methods, Including Crypto
- Some Payment Methods Not Eligible For the Welcome Bonus
- Some Deposits Methods Have Up to 5% Fees
- No Phone Support Available
Every online casino has its strengths and weaknesses and ProntoBet Casino is no different. Focusing on the positives, I was satisfied with the game section at ProntoBet Casino. I could play my favourite games from different software providers like Games Global, Pragmatic Play, Betsoft, and Playson. These developers are known to provide fair and high-quality games. The games offered include slots, table games, live casino games, and bingo games.
I was also pleased with the customer support team because they responded to my query within minutes. The live chat feature makes reaching out to a representative easy, as it is available 24/7. As for the layout, I found it easy to navigate to the different sections because they were well-organised and wouldn’t overwhelm anyone. I also found several payment methods at ProntoBet, including bank transfers, credit cards, and e-wallets like Neteller, Skrill, Paysafecard, and Interac.
Moving on to the few bad aspects where the casino could use some improvement in my opinion. The first thing that I noticed when going through the welcome bonus was that if you were to use either Neteller, Skrill, or Paysafecard to make a deposit you would not be able to claim the bonus. Also, some deposit methods had higher fees than others, which was a bit disappointing for me, since I believe you shouldn’t pay any additional fees when depositing money in an online casino.
Going through the Contact Us page, I could not locate a phone number, which can be unsatisfactory for players who prefer speaking to customer support representatives instead of communicating over text. Although, this is becoming more of a thing of the past anyone, so I won’t judge them too harshly for this.
Despite these few drawbacks, I found ProntoBet Casino to be an excellent platform for playing different types of games.
How To Register at ProntoBet
Follow these 6 steps to see how you can sign up:
- Visit the website’s homepage and click the purple “Register” button to begin
- You will then be directed to another page, where you will need to provide your email, password, and phone number
- Once you accept the terms and conditions, you will be taken to the second step, where you will enter all your personal details like your name and date of birth
- After completing all the steps, click “Open Account” and verify your email address
- You are now ready to start depositing funds and playing for real money
- Remember to keep your username and password somewhere safe
The registration process at ProntoBet Casino is simple and only took me 5 minutes.
ProntoBet Bonuses and Promotions
ProntoBet’s promotions section offers a handful of casino bonuses. Apart from the welcome offer, the other bonuses I found range from seasonal cashback and live casino promotions to sports-related offers. I have discussed some of the most enticing promotional offers at ProntoBet Casino below:
ProntoBet Welcome Bonuses
ProntoBet has a remarkable welcome offer, awarding new players a 200% bonus of up to €1,000. All you need to do is make your first deposit at the casino to activate the bonus offer. The minimum deposit amount needed to activate the bonus is €20. A Reward Tracker will become visible in the sidebar once the offer becomes active, showing you your progress in meeting the wagering requirement for the bonus, which is set at 30x.
All bets placed on slots contribute to the wagering requirements, and the funds remain locked until they are met. Players have three days to fulfil the requirement, after which the bonus will be added to their account. The maximum amount that can be withdrawn from winnings made from wagering bonuses is €2,000. As I mentioned earlier in this review, please note that the welcome bonus is not applicable on deposits made using Neteller, Skrill, or Paysafecard.
Daily Cashback
ProntoBet also offers a daily cashback of 10% on your losses on slots and live sports bets.
It is not applicable to live casino games, table games, and poker. The maximum amount that can be withdrawn from winnings made with cashback is €2,000.
Loyalty Bonuses
There is no direct mention of loyalty bonuses or a VIP program at ProntoBet Casino, but the terms and conditions mention VIP players being entitled to higher withdrawal limits. Since ProntoBet is a new casino, It is my guess that a VIP program is still in the works and will soon be available to reward regular and loyal players.
Seasonal Offers
ProntoBet Casino provides a range of seasonal offers to players, and it is a good idea to check their Promotions page regularly to see which ones are live. Besides the Daily Cashback offer, you can find the year-long Yeet & Sweet promotion and Pragmatic Play’s Drops & Wins.
Update: As of 16/09/2024 the maximum amount that can be withdrawn from any bonus type is €10,000 (actual withdrawal subject to withdrawal limits of payment method), including winnings generated from play with converted wager bonuses, cashback, loyalty bonuses, cash drops, and free spins. Winning exceeding €10,000 will be removed.
Bonus Wagering Requirements
The wagering requirement for deposit bonuses is set at 30x. I found this to be quite good considering the majority of online casinos I play at usually have a 40x requirement and sometimes even higher. This wagering requirement must be met within three days, and failure to do so will void the bonus funds and winnings. Also, if a deposit is required to trigger a free spin bonus, you need to wager the deposit amount at least five times. Any winnings from free spins do not need to be wagered and will be automatically credited to your account.
I recommend carefully reading the terms and conditions before opting for any bonus offer. These will include all the information about the bonus, like validity periods, game contributions, and minimum and maximum withdrawal requirements.
Usability of ProntoBet
I was happy to see that ProntoBet Casino has a clean and intuitive interface, which allowed me to navigate through its different sections easily. The sections are clearly marked, and the colour combinations used make the labels visible.
You can access this casino on different devices, including smartphones, tablets, and laptops, so there won’t be any compatibility issues. The website is also available in many languages, including English, German, French, Finnish, Norwegian, Estonian, and Polish.
Online Casino Games and Software Providers at ProntoBet Casino
I was delighted to see that ProntoBet Casino prioritises credibility and fairness, which is why they have partnered with reputable software providers for their casino games. Some of the most popular providers I came across included Games Global, Pragmatic Play, Betsoft, Hacksaw Gaming, and Playson. These game developers are particularly known for creating unique and engaging games.
Games Global is legendary! This is the creator of the first online slot and holder of the Gu...
New Pragmatic Play casinos are constantly emerging, bringing fresh and exciting opportunitie...
If you want to find the next hot gaming destination, look no further! Our introduction to ne...
Hacksaw Gaming is one of those rare software game developers that never fail to impress. Tho...
Playson was established in 2012, and it is, therefore, quite new in the online gaming market...
ProntoBet Slots
ProntoBet has a huge collection of slots ideal for people of different expertise levels. You will find both classic and modern slots with different themes, meaning there is something for everyone. The online casino adds new releases frequently, so keep checking the site to stay up-to-date with their collection. The most prominent titles in this section are Fruit Wrap, TNT Bonanza, Mermaids Millions, Extra Chilli, Tiki Tumble, and Aztec Games Deluxe.
Casino Table Games
Regarding table games, I found a wide variety at ProntoBet. Some prominent titles in this section are Multi-Hand Classic Blackjack, Caribbean Stud Poker, Classic Roulette, Baccarat, Vegas Downtown Blackjack, and French Roulette.
ProntoBet Live Casino
Unfortunately, I found the ProntoBet live casino section to be limited, but there is no compromise on the quality offered. It is dominated by Pragmatic Play, and the most popular titles include Sweet Bonanza CandyLand, Speed Auto Roulette, and Gameshows. Some of you might not have ever played on a live gameshow at an online casino. If not, it is something that can be a lot of fun.
ProntoBet Bingo
I found a few games in the ProntoBet bingo games section from different developers. Some noteworthy games I found at the casino include Bingo Classic, Dancing Bones, Tomatina Bingo, Amazing Pharaoh, and Immortal Romance Video Bingo.
Scratch Cards
Unlike most online casinos, ProntoBet has a dedicated scratch card section, which is mostly dominated by games developed by Hacksaw Gaming. Popular scratch cards in this section include Panda Gold 10,000, Crazy Donuts, Cash Scratch, Rat Riches, Lucky Scratch, Prince Treasure, and Gold Rush.
ProntoBet Sports Betting
ProntoBet Casino features an extensive sportsbook where players can bet on soccer, basketball, ice hockey, table tennis, tennis, American football, baseball, and other sports. I found that players can bet on some of the most popular leagues in the world, and the odds are very competitive. In my opinion, the ProntoBet sportsbook is a fantastic platform for sports betting due to competitive odds and an extensive list of games to bet on.
ProntoBet on Mobile
I tried opening the ProntoBet website on my smartphone and was pleased to see that it worked seamlessly on my web browser.
I found that the website adapts well to different screen sizes because I tried it on my laptop, tablet, and mobile phone. It is compatible with Android, iOS, and Windows operating systems. ProntoBet Casino does not have a dedicated mobile app, but since it is a relatively new casino, it might be released in the near future.
ProntoBet Payment Methods
I was extremely delighted to see that ProntoBet Casino provides its customers with a long list of payment options, including Skrill, ecoPayz, and Interac. Ultimately, their availability depends on your location. Overall, you will find various options, from traditional methods like bank transfers and credit cards to modern ones like e-wallets.
I also want to point out that I encountered no difficulties when depositing using my preferred payment method.
Payment Method | Deposit | Withdrawal | Processing Times |
Bank Transfer | Min: €20 | Min: €50 | Instant |
Skrill | Min: €20 | Min: €50 | Instant |
Rapid Transfer | Min: €20 | Min: €50 | Instant |
Neteller | Min: €20 | Min: €50 | Instant |
Paysafecard | Min: €20 | Min: €50 | Instant |
Visa | Min: €20 | Min: €50 | Instant |
MasterCard | Min: €20 | Min: €50 | Instant |
ecoPayz | Min: €20 | Min: €50 | Instant |
KwickGo | Min: €20 | – | Instant |
PassNGo | Min: €20 | – | Instant |
Crypto Go | Min: €20 | – | Instant |
Interac | Min: €20 | Min: €50 | Instant |
Coinspaid | Min: €0 | Min: €20 | Instant |
iDebit | Min: €10 | Min: €30 | Instant |
EezeWallet | Min: €20 | Min: €20 | Instant |
Funanga | Min: €20 | – | Instant |
Trustly | Min: €20 | Min: €50 | Instant |
Volt | Min: €20 | – | Instant |
CallPay Deposit | Min: €20 | Min: €50 | Instant |
MuchBetter | Min: €20 | Min: €50 | Instant |
ISignthis Flykk | Min: €20 | – | Instant |
Brite Deposit | Min: €20 | Min: €50 | Instant |
Coinstamp Digi | Min: €20 | – | Instant |
MiFinity | Min: €20 | Min: €50 | Instant |
Nodaypay | Min: €20 | – | Instant |
Jeton | Min: €20 | Min: €50 | Instant |
Flykk Instant Banking | Min: €20 | – | Instant |
PraxisPayWithClick | Min: €20 | – | Instant |
Giropay | Min: €20 | – | Instant |
Mandato Deposit | Min: €20 | – | Instant |
CASHlib | Min: €20 | – | Instant |
AstroPay | Min: €20 | Min: €50 | Instant |
Bilk | Min: €20 | – | Instant |
ProntoBet Withdrawal Times
When it comes to withdrawal times, I found that the exact time depends on the payment method being used. Usually, withdrawal requests are processed between one to two days, provided that your account is verified. Note that the casino reserves the right to ask for verification documents before you can make your first withdrawal.
ProntoBet Customer Service
🌐 Languages | English, German, French, Finnish, Norwegian, Estonian, Polish |
⏲️ Availability | 24/7 |
| support@prontobet.com |
☎️ Toll-Free Number/ Helpline | Not Available |
💬 Live Chat | Yes |
ProntoBet Casino’s customer service gets a 4 out of 5 from me, and I would’ve bumped it up to 4.5 had the phone call option also been available.
That said, I contacted the customer support team at the casino using the live chat feature and was satisfied with the service. I was greeted by a courteous and knowledgeable representative who patiently helped me with my queries. I emailed them as well and received a response within a day which is ideal if your issue is not an urgent one.
ProntoBet Security and Trustworthiness
I found ProntoBet Casino to be a secure and trustworthy platform because it has security measures to protect its customers’ privacy and personal information. The casino is licensed by the Kahnawake Gaming Commission under the license number 00936. Therefore, you can rest assured that ProntoBet is a legitimate and reliable platform for playing your favourite games.
Moving on to responsible gambling, I found a dedicated page at ProntoBet that talks about the dangers of problem gambling and how you can prevent it. The casino has partnered with organisations like Be Gamble Aware and GamCare to encourage players to seek help if they struggle with problem gambling.
ProntoBet Restricted Countries and Territories
ProntoBet Casino can be accessed worldwide except for a few countries, including the United States, Australia, Bulgaria, China, France, Portugal, Italy, Denmark, Sweden, Ukraine, Spain, and Russia.
Comparing Other Casinos to ProntoBet
I compared ProntoBet Casino to its competitors to see how it stands in the market. I selected two reputable casinos and compared their features to ProntoBet.
Moi Casino provides a 200% welcome bonus and offers daily cashback on losses, just like ProntoBet. However, there are fees associated with certain withdrawal methods at Moi Casino.
Cleopatra Casino is another extremely popular online casino with a huge game library like ProntoBet. You will find some of the most renowned software providers, but one aspect the casino needs to improve is its somewhat limited payment methods. ProntoBet, on the other hand, provides its customers with a long list of payment options.
Why Should You Trust NewCasinos
Our team at NewCasinos consists of casino and sportsbook specialists who understand the importance of reviewing online casinos accurately. We check numerous factors like licenses, game selection, payment methods, customer support, and terms and conditions.
We pride ourselves on our extensive experience and research, allowing you to sit back, relax, and read our reviews before selecting a platform for playing casino games. You can learn more about our rating process.
FAQs
Below are some of the answers to the most frequently asked questions we received regarding ProntoBet Casino.
Who owns ProntoBet Casino?
ProntoBet Casino is owned by Cygni Services Limited, a registered company under Cypriot Law.
How old must I be to play at ProntoBet Casino?
Players must be at least 18 to register and bet at ProntoBet Casino.
Does ProntoBet Casino offer sports betting?
Yes, ProntoBet Casino boasts an extensive sportsbook section, allowing customers to bet on their favourite leagues and players.
Does ProntoBet Casino provide phone support?
No, ProntoBet Casino does not provide phone support at the moment.
How many languages does ProntoBet offer?
ProntoBet is available in many languages, including English, Finnish, German, Norwegian, Polish, and Estonian.