The Grand Ivy

New casino site, Grand Ivy, was on my radar for quite some time, and it was definitely worth the wait. The classic gold-and-black theme and the vast gaming lobby got me hooked from the very start. There’s a generous welcome bonus, but I also found a gap. Bear with me as I discuss all the specifics in this Grand Ivy review.

Grand Ivy Casino Overview – Transparency With a Diverse Lobby

I’ll mention time and time again in this Grand Ivy Casino review that I became a fan of the platform because of its transparency. First, the KYC process of this new casino site is 100% bulletproof and built for your protection. I also found the general and bonus terms thorough and easy to understand.

The casino offers 2,875 popular and new titles from 117 top developers in the industry. Every game type I tried is available at Grand Ivy: slots, classic and live tables, bingo, keno, Slingo, and instant-win games.

In addition, you can deposit and withdraw using 10 common debit cards, e-wallets, and bank transfer options. When you are in trouble, click live chat, and the support personnel will do everything possible to resolve your query.

Why Trust Our Grand Ivy Casino Review

At NewCasinos, we have a team of online casino experts who work tirelessly to use their expertise to offer you an objective view of gambling sites. We rely on our personal experience on these platforms to provide 100% accurate information and unbiased opinions. Our rating system considers every aspect of a site to score them fairly.

Safety Reviewed – Is Grand Ivy Casino Legit?

Before I sign up for a casino, I always go to the site’s footer first to ensure that the licensing information and player protection measures are in place. After a thorough look at Grand Ivy, I recommend this operator for these 3 reasons:

• The site is operated by White Hat Gaming Limited, which has licences from the industry’s most reputable authorities: the Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). Its licence numbers are 52894 and MGA/B2C/370/2017, respectively.
• Although the eCOGRA seal is not on the site, the licence registers in the footer acknowledge eCOGRA as the ADR. I also found games from industry titans, so it’s safe to say that Grand Ivy’s games are as fair as they come.
• Grand Ivy takes player protection seriously, as evidenced by its use of SSL encryption, PCI-DSS protocol, firewalls, and KYC procedures. It further blocks your account if you use VPN software to access the platform.

Responsible Gambling

Grand Ivy’s Responsible Gambling Policy pop-up is so thorough that it instantly booked a place on my most responsible online casinos list. It starts by listing the operator’s RG tools, where I found these:

• Deposit Limits: Daily, weekly, and monthly (28 days).
• Game Time Reminder: One minute and upwards.
• Account Closure: Any time by contacting support.
• Time Out: 24 hours to 6 weeks.
• Clock Off: Choose specific days in a week and times in one-hour blocks.
• Payday Timeout Tool: Select your recurring payday to stay out.
• Account History: This is to keep track of your spending.
• Self-Exclusion: From 6 months to 5 years, on request. Includes all White Hat Gaming sites.

Next, I found a self-assessment test to recognise patterns of problem gambling. This will help you decide if you need help, and if you do, the next section of the policy lists Grand Ivy’s recommendations. In addition to its ongoing partnership with BeGambleAware, the site offered links to GamCare, Gamblers Anonymous (UK), Gamblers Anonymous International Service Office, and GamBlock.

The operator suggests using filtering software, such as Net Nanny, CYBERsitter, and Better Internet for Kids, to prevent underage children from accessing Grand Ivy Casino or any other gambling site.

What are the Pros and Cons of Grand Ivy Casino UK?

I recommend you consider the upsides and downsides I list here before deciding to sign up:

Top Pros

I’d give Grand Ivy’s responsible gambling toolset 6 stars if I had the option. It offers all the tools and support you might need. You can access everything on the Android app, which is faster than both the desktop and mobile sites. Another reason I recommend this site is for its wide banking section with zero fees.

Top Cons

I found a visible lack of casino promotions at Grand Ivy. Though the Bonus Wheel and giveaways make up for it, many players will look for conventional bonuses. Plus, the site can sometimes be a little slow, which can annoy iOS users as there’s no app for them.

Grand Ivy Casino Bonus and Promotions

I found no conventional casino bonuses like free spins, cashbacks, or reload offers. If you’re looking for a welcome bonus, you’ll find a generous one, but that’s about it. There’s a VIP program, but it’s not like your regular ones with increased limits, cashbacks, and priority support.

However, that doesn’t necessarily translate to a bad bonus section. I enjoyed the community-focused nature of the promotions. You can participate in 3 giveaway tournaments to get cash and physical prizes, more during festive periods.

Grand Ivy Welcome Bonus

After my first Grand Ivy Casino login, I went to the promotions tab to claim the first deposit bonus. By clicking the claim button and depositing, I could quickly receive a 100% match of up to £300 and 25 free spins. The terms of the offer are right below the bonus description.

• Minimum Deposit: £20
• Maximum Bonus Bet: £5
• Free Spins Game: Starburst
• Free Spins Validity: 72 hours
• Bonus Funds Validity: 30 days
• Free Spins Winnings Cap: £100
• Wagering Requirements: 35x

Grand Ivy Bonus Wheel

This is the only way to get a bonus on this platform. After making your first deposit, you can spin the wheel game once daily to get casino bonuses, free spins, and other prizes. While reading the terms, I noticed that this is a UK-exclusive bonus. Plus, the offers you get from the wheel will have their own terms and deposit requirements if you choose to claim them.

Cash Prizes and Giveaways

As I already mentioned, most promos at Grand Ivy are giveaways where you compete for a chance to win cash and physical prizes. At the time I was on the site, there were three of these:

£30,000 Prize for 2025

Deposit a total of £1,000 in any month of 2025 to enter the competition. To be eligible for the prize, you must get at least one Mega Ticket worth 500 points. You earn one point per £1,000 you wager. At the end of the year, one winner will be selected in a draw to win £30,000 in cash with no wagering.

£10,000 Prize Giveaway

This works like the yearly giveaway, but the draw occurs every 3 months. The minimum deposit for this one is £500, and you need to collect a Major Ticket for this offer. 1 Major Ticket = 250 points; 1 point = £400 wagered. The prize is £10,000 worth of Apple products, gadgets, home improvement goods, or a 7-day safari in South Africa.

£500 Weekly Cash Giveaway

For this giveaway, Grand Ivy draws 10 winners every week. You must deposit at least £100 during the promotional period. To participate in the draw, you need to get a Mini Ivy Ticket worth 100 Ivy points. You get one Ivy point for every £40 you wager. All 10 winners receive an even split of the £500 pot without wagering requirements.

Grand Ivy Casino Loyalty Program

This reminded me of the classic online casino loyalty schemes, where players earn redeemable points for playing on the site. I liked the program because I could redeem every 1,000 points for a £5 cash bonus with a 35x wagering requirement and a 30-day validity period.

I received 500 free loyalty points as soon as I made my first deposit, which was surprising. After that, every £10 wager at Grand Ivy will get a different amount of points based on the game you play:

Terms and Conditions of Grand Ivy evaluated

I found separate bonus T&Cs under every promotion on the site, and these are easier to understand than most UK casinos online. If you didn’t claim a no wagering prize, the highest wagering requirement you’ll get is 35x, which is right in the middle of the industry average range. I was amazed by the 30-day wagering periods because validities this long are rare nowadays.

Evaluating Grand Ivy vs. LeoVegas’ Bonus Offer

Welcome bonuses are one of the primary attractions that get players hooked. Knowing that, I always thoroughly evaluate bonuses on the sites I review to help players choose offers that suit them. As part of that, I compared Grand Ivy’s sign up pack with LeoVegas’ bonus of up to £100 and 50 free spins on Big Bass Bonanza.

Though £100 is the most common bonus amount in the UK, it’s one-third the size of Grand Ivy’s £300 prize. Though LeoVegas offers double the free spins, the overall bonus value is still smaller. The wagering requirement on both bonuses is 35x, but I find the 3-day validity at LeoVegas too short.

Grand Ivy Casino Game Software Providers

I quickly found the list of providers in the left sidebar on the homepage. I was pleased to see 117 providers there. You can click on any provider’s name to see a complete list of its games. I was surprised that the search function was smart enough to do that without a filtering option.

I was sure I’d have a great time as Grand Ivy offers games from top dogs like NetEnt and Evolution. Most slots are from Pragmatic Play, and OnAir dominates the live dealer lobby. Check out the top 10 developers on the site and the number of games they offer:

Games at Grand Ivy Casino

Seeing a games lobby of 2,875, I was positive that this operator excels in every aspect. You can play every casino game: slots, classic tables, live casino games, bingo, keno, Slingo, crash, scratchcards, etc.

Thanks to the left sidebar, navigation is super easy. You’ll find options like slot games, new games, popular games, poker, roulette, live casino, and scratch and fun—that’s only half the menu. If you’re not sure where to go, use the search bar to find games by name, provider, type, etc.

I found the same number of games at Grand Ivy on desktop, mobile sites, and Android apps. Once you complete the KYC check, you can play every game except live dealer ones in demo mode.

Progressive Slots at Grand Ivy

I was impressed to find 2,643 Grand Ivy slots, including my favourite: Mega Moolah Megaways. There were many progressive jackpot games like Break Da Bank Again, Mega Moolah, and Divine Fortune. You can find thousands of regular and Megaways slots, such as Big Bass Splash, Wanted Dead or A Wild, and Wings of Horus.

Wondering how to choose games from thousands of options? Here’s how I do it:

• I look for games with RTPs of 96% or higher.
• I play Megaways and scatter-pay slots or games that pay both/all ways.
• If I can’t find penny slots, I choose a game with a £0.10 minimum bet per line/spin.
• I read the game’s help section to ensure triggering bonus rounds is easy.

Live Dealer Games for Online Casino Players

As a live casino fan, I was excited to explore the different blackjack, roulette, poker, baccarat, and game show variants on offer. I found 103 titles in total, which might sound small, but considering the variety, you’ll love the lobby. If I had the time and money, I’d try all of them, but as a casino expert, I can recommend Crazy Time, Xxxtreme Lightning Roulette, Bet Behind Pro Blackjack, First Person Video Poker, and Lightning Dice.

Bingo, Lotto, Keno, and Scratchcards

I found these games in the Scratch and Fun section. If you like quick action with minimal effort and no strategy whatsoever, you have 76 options here. You’ll find bingo, Slingo, plinko, keno, crash, lotteries, and other instant win games here. The ones I had the most fun playing are:

• Speed Crash
• Slingo Press Your Luck
• Green Machine Bingo
• Plinko Go
• Lightning Box Keno

Grand Ivy Casino App: Great Mobile Experience

I play-tested the casino on my Google Pixel 7a using both the browser and the Android app. The Grand Ivy mobile site is a bit slow, especially when switching between portrait and landscape modes. However, the gameplay is completely lag-free, even when played in HD.

The app offered me a better experience with faster loading times, smooth transitions, seamless navigation, and top-notch touch sensitivity. You’ll receive push notifications when the operator adds new games or promotions. Though there’s no Grand Ivy mobile app for iOS users, the mobile site will keep you entertained.

Deposits and Withdrawals for UK Players

Depending on your location, you’ll find different payment methods at Grand Ivy Casino. For players in the UK, I found 10 fiat options. The list includes popular debit cards, e-wallets, instant banking, and standard bank transfers.

I used the Visa Debit option for both deposits and withdrawals. The site allows you to save your card information so you don’t have to re-enter it for every transaction. My deposit was instant, and the withdrawal took a little over 24 hours.

My favourite part is that the operator charges no fees on any transaction. Though the official processing time is 24 hours, it usually takes less if you’re a verified player making small withdrawals. Standard withdrawal times apply on top of the 24-hour window.

KYC and Documents at Grand Ivy Casino

I like swift KYC checks, and Grand Ivy offered me just that. To get verified, I first went to the “My Account” section, then scrolled down until I found the “Upload Documents” button and clicked on it. Below are the documents I needed to provide:

• Proof of ID: A clear photo of my driver’s licence.
• Proof of Address: A copy of my utility bill, no older than 3 months.
• Proof of Payment Method: Picture of the front and back of my Visa debit card with digits blurred between the first six and last four. I also had to blur the security code.

You can choose to email your documents to documents@grandivy.com, but the operator recommends the portal on the website that I used. Grand Ivy accepts PDF, JPEG, and PNG files. I urge players to complete KYC verification as soon as possible, as it’s mandatory before their first withdrawal.

Available Customer Support Options

I found Grand Ivy’s thorough help centre really helpful. It had several articles and FAQ sections that covered almost every possible question. If you email your query, you can expect a resolution within 6 hours. The live chat is also accessible, whether you’re signed in or not.

The live chat personnel are helpful and friendly, and in my case, they even showed a great sense of humour. I connected to Andy, a real agent, within 30 seconds of tapping the live chat button. I asked how long KYC might take, as I couldn’t find it on the site. They asked me for a few details, which I provided, and I got my answer in under 3 minutes. It takes 24–48 business hours to get verified.

User Feedback and Assessment of Grand Ivy Casino

Surprisingly, Grand Ivy has a “poor” score of 2.1 on Trustpilot. There are quite a few bad reviews about withdrawal delays, but even those with this complaint mentioned that other aspects of the casino are top-notch. If you ask me, first withdrawals at UKGC casinos can be a bit slow because of thorough verification regulations, but it’s actually good for your protection.

Reading positive reviews was more fun, as players Jamie Dockerty and Kenny McEwan from the UK were confused by the bad reviews and thought they were misleading. Other players, like Luke Holderness and Manan Joseph, left good reviews praising the banking system. They also recommended completing KYC before your first withdrawal so you can receive it within two days.

Alternative Sites

In my experience, top sites like Grand Ivy stay ahead of the curve, even with flaws. Although it might offer fewer bonuses, when I compared the platform with Matchbook Casino, I found that the latter had a much smaller lobby and mostly relied on NetEnt as its prominent provider.

I also compared Grand Ivy with MrQ Casino, which has a smaller lobby and fewer providers than Grand Ivy’s large gaming section, which employs 117 developers. MrQ also accepts fewer payment methods than Grand Ivy.

Grand Ivy Casino Company Information

Established in 2012, White Hat Gaming Limited is an industry titan headquartered in Malta. It has 5 offices, including one in London, UK. According to the UKGC licence registry, it’s authorised to provide 5 different types of gambling services. The team of 230 runs 41 online gambling sites in the UK, employing 130+ developers who create 3,000+ games.