Launch Year
2012
Website
Support Types
24/7 customer support through email, 24/7 Live Chat
Support Email
support@high5casino.com
Purchase Methods
Visa, MasterCard, Skrill, PayPal, American Express
Amount of Games
1200+
Since its launch in 2012, High 5 Casino has been at the forefront of the social casino industry. It’s been through a few re-designs over the years, but it’s never been as exciting to play at High 5 as right now.
For this review, I’ve shared my experience with High 5 Casino, covering its standout features and areas that need improvement. I’ll guide you through the whole process, from registering to redemptions, while accessing the games, bonuses and promotions, purchases and prizes, customer service, and much more.
High 5 Casino Pros & Cons
If you want to see what are the benefits and drawbacks of playing in this casino, I made an extensive list you can see below.
- Leading mobile app
- Live dealer games
- Five purchase methods
- No VIP scheme
- No live chat or phone number
High 5 Casino – How to Register
Signing up for High 5 Casino was simple, similar to other top sweepstakes sites. I had to create an account and complete a couple of verification checks, and I was ready to start gaming. Below, I’ve outlined the process so you know exactly how to set up an account.
To get started, visit the High 5 Casino website or download the app from the App Store or Google Play Store. Then, click the orange “Sign-Up!” icon in the middle of the app or at the top right of the website.
- You can sign up through an existing Apple or Google account or create a new account with a username, password, and email.
- Then, you’re asked to fill out your full name and date of birth to confirm your age.
- Next, you’ll need to confirm that you’ve read and accepted the terms and conditions and the privacy policy. I recommend always reading these carefully before ticking those boxes. I didn’t see anything out of the ordinary when I went through the Ts and Cs.
- After this, you’ll have to input your full address to verify that you’re in a US state where High 5 Casino is legal.
- The last step is to input your phone, and within a minute, you will receive an SMS confirmation.
- Finally, you can use the platform to receive your sign-up bonus.
I’m putting the sign-up experience at High 5 on par with my other favorite sweeps sites, like Chumba Casino and Fortune Coins. The whole process, from opening the webpage for the first time to playing your first game, should take a few minutes max.
High 5 Casino Bonuses and Purchase Offers
At High 5 Casino, there are plenty of promotional opportunities for players to receive Gold Coins and Sweeps Coins. If you want to spice up your sweepstakes gaming, High 5 Casino also offers Diamonds as an additional incentive to boost your gameplay. I’m covering everything on offer here.
High 5 Casino First Purchase Offer
While it is not necessary to purchase Gold Coins, High 5 Casino has this option. I was disappointed that there wasn’t a special or one-time offer for making my first purchase as soon as I signed up, like at other sweepstakes casinos. However, after visiting the platform a few times, an offer of $2.99 for 30 GC and a free bonus of 5 SC and 40 Diamonds appeared.
So, it seems that High 5 Casino randomly gives out special deals. I decided to go for this offer for my first purchase, as it was the only package to include SC and Diamonds. If, like me, you were disappointed by not being greeted with a traditional first purchase offer after you sign up, I recommend checking for pop-up offers like this for the next few days.
High 5 Casino No Purchase Offer
New players are welcomed with a no purchase bonus of 250 Gold Coins, 5 Sweeps Coins, and 600 Diamonds. Once I’d signed and verified my account, the bonus was immediately added to my account. It was enough for me to get familiar with the platform, but I did find that it ran out quite quickly after playing a few games. This isn’t an issue I had at Fortune Coins, for example, where I was given 330,000 GC and 1,000 SC.
High 5 Casino Daily Login Bonus
Every day, when I signed into High 5 Casino, I could grab 0.5 Sweeps Coins by tapping the envelope icon at the top right of the platform. There’s also a ‘Bonus Harvest’ every four hours where you can claim 10 Gold Coins and 15 Diamonds. There’s a countdown timer for each one, allowing you to see when to collect your reward easily. These bonuses meant that if I ever ran out of GC or SC, I’d just have to wait a few hours or until the next day to continue my gameplay.
High 5 Casino Diamond Boosts
At High 5 Casino, Diamonds are used to purchase various boosts, increasing your potential of winning Sweeps Coins. Here’s a rundown of the boost rewards:
- Win Multipliers – Multiply your winnings while the boost is active.
- Free Spins – Gain free spins on popular slot games.
- Feature Boosts – Increases the chance of triggering the bonus feature.
- Super Boosts – Unique to each game, these activate special features within a game.
It’s a unique concept I haven’t seen on a sweepstakes site. While there isn’t a loyalty scheme at High 5 Casino, I found that this kept me engaged and gave a surge of excitement to my gameplay. There are a few ways to get your hands on Diamonds; they’re given out every four hours, can be won in leaderboard competitions, and are rewarded for every 300 spins made with SC.
I love Diamonds. They are a great addition to the more familiar Gold Coins and Sweeps Coins, adding interest and value to the user experience.
High 5 Casino Referral Bonus
High 5 Casino will give you 200 GC, 5 SC, and 200 Diamonds for each friend you bring on board. I simply had to share my unique referral link with my friend to snag this bonus. After they sign up using this link, they have to make a purchase within 30 days. The best part about this bonus is that there’s no cap on the number of friends you can invite.
High 5 Casino Mail-in Offers
Players can request SC by sending a postcard or letter to High 5 Casino’s registered address. You must write your return address, unique mail-in request code, full name, email, date, and a statement requesting the SC. Once it has been received, you’ll be given 3 SC. You need to follow the instructions precisely, which you can find in the Sweepstakes Rules section.
High 5 Casino Bonus Code
You don’t need a High 5 promo code to claim any promotions on the site. The sign-up bonus is added to your account when you join the platform.
Usability of High 5 Casino
High 5 Casino has a sleek and clean design that is easy to use for all types of players. If you want a user-friendly and straightforward experience, it delivers just that.
Personally, I found the design to be a bit basic and somewhat cookie-cutter. Using a unique aesthetic or theme can really elevate the experience at a sweepstakes casino, in my experience. Navigating around High 5 was easy, but it didn’t feel unique or like it was offering something new from a design perspective.
Nonetheless, the simplicity of the design made the platform user-friendly and a breeze to navigate; the focus is on the sweepstakes gaming. The interface is also fast and responsive; there’s no waiting around for games to load.
Players can easily switch between GC and SC mode at the top of the page. On the right side, there’s a drop-down menu with all of the site’s features for quick access, such as the balance of your coins, account details, games, and other technical information. I don’t love the platform’s overall layout, but it is intuitive, allowing users to find what they need without any hassle.
However, I enjoyed the organization of the games lobby, where it was easy to explore all the games. This is necessary considering the impressive size of High 5 Casino’s library. The main types of games are shown in the lobby, and when you click on each one, further categories are revealed. If you have a specific title in mind, you can use the search bar. A fun feature is the ‘Big Win’ section at the bottom of the page, which shows the latest wins of other players. I’d like to have been able to filter by software provider or volatility, but this is a minor note.
Online Casino Games and Software Providers at High 5 Casino
High 5 Casino has an exceptional library of over 1,200 games, one of the biggest from leading sweepstakes casinos. If you never want to get bored while gaming, this lobby is the place to be. It’s no surprise that the collection is excellent, considering the platform is operated by High 5 Games, a top software developer.
High 5 Casino Slots
Slots make up the large majority of High 5 Casino’s extensive library. You can find games of every theme imaginable, from mythology to sports to food and everything in between. The collection is regularly added to, so there’s always a new and exciting title to explore. Although, it’ll be hard not to always find a new game anyway in a library this big. Many of these titles are developed by High 5 Games so that you can explore exclusive titles. However, unlike other sites, the collection is not limited to High 5 Games alone. Other leading software providers supply games, meaning there's a diverse selection. For instance, as a big fan of Pragmatic Play, I was thrilled to find more than 400 titles available from them. Players can also try their luck with a selection of progressive jackpot slots. These 14 exciting titles contribute to a growing prize pool where players have the chance to hit the jackpot.
High 5 Casino Live Casino
My favorite feature of High 5 Casino is the selection of live dealer games. It’s very uncommon for sweepstakes casinos to have live dealer titles, so High 5 Casino stands out in this regard. There are two roulette games, five blackjack titles, and a social poker game, perfect for those who like table games. If I had to be overly critical, I’d like a couple of standard table games, but honestly, I can’t complain too much because of the rarity of live sweepstakes gaming.
High 5 Casino Other Games
Another highlight is the ‘Variety Games’ section, packed with a mix of different games like Slingo, Plinko, Crash Games, and more. Whenever I got tired of playing the usual casino-style games, I’d explore these titles. It was refreshing to see unique titles like this, as other sweepstakes sites don’t tend to have as much variety.
High 5 Casino on iPhone & Android
High 5 Casino can be accessed from your iPhone or Android through a mobile browser or app. If you want an excellent mobile experience for sweepstakes gaming, I’d definitely recommend High 5 Casino. While I had a couple of issues while playing games using Safari, this was easily solved using another browser like Chrome. After this, there were no issues; using the website on my mobile browser was just as seamless as on my desktop.
High 5 Casino App
It was a pleasant surprise to discover that High 5 Casino has a dedicated app, considering that it isn’t the norm for social casinos. I was even more pleased with the overall functionality of the app, which provided a smooth and glitch-free experience. While out and about, it was a breeze to access my account, play games, and make redemptions. The app is also generally well-received, with impressive ratings of 4.6/5 on the App Store and 4.2/5 on the Google Play Store, making it a top sweepstakes gaming app.
High 5 Casino Purchase Methods Available to Fund Coins
Players can enjoy games at High 5 Casino at no cost with virtual currency; free Gold Coins are available every few hours, and free Sweeps Coins are handed out daily. If you want to add more to your stash, it is possible to purchase Gold Coins. With each Gold Coin purchase, you’re awarded a free bonus of Sweeps Coins or Diamonds.
Purchase Information | Details |
---|---|
Payment methods | Visa, Mastercard, Trustly, Paypal, Skrill |
Redemption methods | Visa, Mastercard, Trustly, Paypal, Skrill |
Minimum purchase | $2 |
Maximum purchase | $1,000 |
Minimum prize redemption | 50 SC for Gift Cards, 100 SC for Cash Redemption |
Prize redemption time | 24 hours for Skrill, 48 hours for PayPal, 3-4 business days for Visa, Mastercard & Trustly |
High 5 Casino Prize Redemption
Sweeps Coins won through gameplay can be exchanged for gift cards or cash redemptions. Gift cards have a minimum of 50 SC, while cash prizes require 100 SC to be redeemed. The method you’ve used for your initial purchase will automatically be used for the following cash redemption. Because of this, I’d recommend using PayPal or Skrill right away, as they have quicker processing times for redemptions than Visa, Mastercard, or Trustly.
After I had earned 100 SC, I made my first cash redemption to my Skrill account. A confirmation email was sent to me, stating that my prize would arrive within 72 hours. I was impressed to find that it actually took under 24 hours. PayPal took a bit longer but still less than 48 hours. I asked some colleagues who have experience with High 5, and they said Visa, Mastercard, and Trustly required a few days to reflect in their account. However, the quickest way to receive your prize is to request a gift card, which is sent to your email within a couple of hours.
Before making a redemption, you must make a minimum purchase of $5 and verify your account. The verification process includes submitting a valid government-issued ID document, a selfie taken with your device’s camera, and proof of address issued within the last three months.
High 5 Casino Customer Service
Contact Methods | Information |
---|---|
🌐 Languages | English |
⏲️ Availability | 2-3 hr for response |
support@high5casino.com | |
☎️ Toll-Free Number/ Helpline | N/A |
💬 Live Chat | N/A |
Players can get in touch with High 5 Casino’s customer service through email or the contact form. To be honest, I found the absence of a live chat a bit disappointing. That said, my interaction with the support was positive, and the response time was relatively fast. Before contacting support, I always look at the FAQ section. Unfortunately, High 5 Casino doesn’t have one, so you’ll have to use the contact form or email even for any basic questions.
The contact form can be accessed through the floating icon at the bottom left of the site. You’re asked for your email, address, subject, device type, description of your question, and account type. This is all a bit much for a simple question in my opinion, and the extra effort could put users off bothering to contact the casino at all.
I found that the response time took around a couple of hours, which was decent. However, filling this out every time that I had an issue was a hassle, so I tended to use the email for queries. The support team were polite and useful in their replies, and I have nothing but praise from them in that regard. However, I think adding a live chat or phone number to directly talk to an agent would significantly improve this area.
High 5 Casino Security and Trustworthiness
High 5 Casino is a trustworthy and safe social casino regarded as a leading platform in its industry. It is a product of High 5 Games, a reputable software provider. In 2023, High 5 Casino was named the ‘Social Gaming Operator of the Year’ at the prestigious EGR North American Awards. Since it is a social casino, it doesn’t need a gambling license to operate but fully adheres to sweepstakes regulations.
For players, state-of-the-art encryption is employed to protect personal and financial information. The Know Your Customer process I went through was comprehensive, demonstrating their commitment to high-security standards. A ‘Responsible Social Play’ page is also available, which provides detailed resources about safe sweepstakes gaming. Here, players can use the self-assessment questionnaire to assess their gaming habits. There’s information about self-exclusion and taking a break. You can also find links to independent help organizations for support.
Where in the US is High 5 Casino Licensed?
High 5 Casino is legal in every state in the US apart from the following:
- Idaho
- Michigan
- Nevada
- Washington
High 5 Casino Compared to Similar Social Casinos
I’ve spent a lot of time thoroughly testing various social casinos so I can confidently compare how High 5 Casino weighs up against competitors. Lately, I’ve been using Zula Casino and Funrize, so they’re fresh in my mind to use as examples.
Let’s start with Zula Casino. I’m a big fan of the welcome bonus where you can grab 100,000 GC and 10 SC, whereas High 5 Casino’s sign-up promotion is less impressive with 250 GC and 5 SC. Unlike High 5 Casino, Zula Casino offers a VIP program for all players. Nevertheless, there are certain areas where High 5 Casino excels. For instance, while Zula Casino does have an impressive collection of more than 780 games, High 5 Casino tops this amount with 1,200 titles. Customer service is also faster and more accessible since Zula Casino only offers a contact form.
Funrize, on the other hand, does have a live chat, a feature that High 5 Casino lacks. Its playful and gamified design is another aspect that I like, while High 5 Casino is a little basic. However, you won’t find games that aren’t slots or fishing games at Funrize, and a single software provider supplies the library. So, High 5 Casino comes out well ahead in terms of a varied gaming lobby. There are also no responsible gaming resources at Funrize, whereas High 5 Casino has a page full of helpful information.
Finally, I want to shout out the use of Diamonds at High 5, as a special bonus currency. It made my overall experience on the site a lot more fun and provided real value, and there isn’t really anything comparable at Zula, Funrize or any other social casino.
High 5 Casino 4.4/5 | Zula Casino 4.3/5 | Funrize Casino 4.3/5 | |
Claim Welcome Offer | |||
Promo | 5 Sweeps Coins, 250 Game Coins + 600 Diamonds | Bonus up to 120,000 GC + 10SC | 1.1 Million Gold Coins + FREE 3,500 Sweeps Coins |
Top Features |
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Purchase Methods | 6+ Methods | 4+ Methods | 5+ Methods |
Number of Games | 1200+ | 750+ | 140+ |
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High 5 Casino FAQs
Below are some FAQs associated with H5 Casino:
Is High 5 Casino legit?
Yes, High 5 Casino is a legitimate platform accessible in 46 states; it is a top social casino in the US.
What is High 5 Casino?
High 5 Casino is a social casino where players use virtual currency to play casino-style games.
Is there a High 5 Casino no purchase bonus?
After signing up, new players at High 5 Casino are given a bonus of 250 GC, 5 SC, and 600 Diamonds with no purchase required.
Is there a High 5 Casino app?
Yes, High 5 Casino has an excellent app that can be downloaded from the App Store or Google Play Store.